Introduction
By using AIhugme ("the Service"), you confirm your acceptance of, and agree to be bound by, these terms and conditions.
Agreement to Terms and Conditions
This Agreement takes effect on the date on which you first use the AIhugme website (aihugme.com).
Service Description
AIhugme provides a service where users can upload two images and, upon payment, receive a custom-created video delivered via email. The service is provided on a per-use basis.
Payment and Processing
We use Stripe, Inc. as our payment processor to collect payments for our services. All payments are processed securely through Stripe's platform. By making a payment, you agree to Stripe's terms of service (https://stripe.com/legal). All prices are clearly displayed before purchase and include any applicable taxes. Payments are collected in advance of service delivery.
Refunds
Refund requests must be submitted within 7 days of purchase. Due to the custom nature of our video creation service, refunds are only available if:
- The service cannot be delivered within the specified timeframe
- The delivered video is substantially different from the service description
- Technical issues prevent the delivery of your video
Privacy and Data Protection
We take your privacy seriously. Your payment information is handled securely by Stripe and is never stored on our servers. For complete information about data handling, please see our Privacy Policy below.
Service Delivery
Videos will be delivered to the email address provided during checkout. Delivery timeframes will be communicated during the purchase process. We reserve the right to refuse service if uploaded images violate our content guidelines.
Warranties and Limitation of Liability
AIhugme provides its services "as is" and makes no warranties about the quality of the final video. Our liability is limited to the amount paid for the service. Governing Law This Agreement is governed by the law of Lithuania.